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Available Positions
HR Assistant - Full Time (1 position)
Case Manager- Full Time (4 positions)
Case Manager- Full Time (4 positions)
Human Resources assistant performs confidential, secretarial and clerical responsibilities at the human resources department necessary for efficient and effective assistance of HR manager in performing their duties and responsibilities.
Case Manager- Full Time (4 positions)
Case Manager- Full Time (4 positions)
Case Manager- Full Time (4 positions)
The Case Manager is responsible for the overall functions of the residential program to ensure that excellent practice standards are met including administrative, training, employee relations, health and safety, service delivery, case management, professional and community liaison.
After-hours Coordinator- Part Time (1 position)
Casual Support worker (Multiple positions)
Casual Support worker (Multiple positions)
The After-Hours Coordinator is responsible for overseeing operations of residential programs, weekend's night shifts.
Casual Support worker (Multiple positions)
Casual Support worker (Multiple positions)
Casual Support worker (Multiple positions)
The Support Worker assists clients with their physical, vocational, recreational, social, emotional, and daily life skill development. They supports clients to achieve the greatest degree of independence and quality of life as possible.
Details of the Available Position
Human Resources Assistant - Full Time
HR assistant performs confidential, secretarial and clerical responsibilities at the human resources department necessary for efficient and effective assistance of HR manager in performing their duties and responsibilities.
Education & Experience
- College diploma or higher
- Two years prior administrative experience in a client service-oriented environment requiring a high degree of confidentiality is necessary
- Previous administrative and/or clerical experience in the social services sector is an asset
- Strong interpersonal skills including tact and diplomacy
- Strong verbal and written communication skills
- Solid analytical skills to input and format data within database
- Strong organizational skills to coordinate multiple tasks and projects
Roles and Responsibilities
- To be the internal communication system between HR department and staff
- Attends to onboarding and offboarding of staff
- Checks necessary documents and checklists, and follows the hiring process of applicants
- Attends to job posting and opening positions for any new hiring
- Attends to staff layoff and termination process
- Prepares certificate of employment of staff for the signature of HR manager
- Assist in updating the MCFD Hub, SRAT, and CRRA
- Files and tracks all Employees’ credentials, criminal record checks, etc.
- Keep Employees’ files updated and all the necessary documents are submitted and filed
- Make note and file all vacation requests including annual, special, and maternity leaves
- Notify staff via email or bitrix24 on any new announcement from HR
- Assists staff in troubleshooting of scheduling barriers or concerns, with authorization from Human Resource Manager
- Follows direction from HR Manager and arrange appointment for the day
- Record messages and take notes of calls for HR
- Keep record of meetings regarding HR concerns and advising HR manager regarding upcoming commitment
- Collect and Track Data and record of staff turnover and new hires
- Constant update of Templates in Binders and all LMSCL Forms and documents
- Typing and designs of working templates and helps store in internal computer system
- Fulfills other tasks relevant to the job description that are not listed above but assigned by the Human Resources Manager
Skills
- Secretarial, clerical, and administrative skills
- Statistical analysis skills
- MS-Office
- Google Docs and Google sheets
- Adobe Pro
- Advocacy skills
- Physical ability to carry out the duties of the position
- Ability to work effectively in a team and in collaboration with others
- Ability to communicate effectively, both verbally and in writing
Hours of Work and Location
- 40 hours per week (Full time) Mon-Fri
- May require finalizing the job after 5pm or even weekend (not frequently)
Location:
- Head office at #313-8495 Ontario St., Vancouver V5X 3E8
Pay Grade
Rate is $25.00-$27.00 per hour after the probation, depending on the experience. Probation is 3 months and the rate is $2 less.
Benefits
Competitive Heath benefit. Will be provided after successfully passing the probationary period (3 months).
includes:
- Extended Health
- Dental Care
- Vision Care
- Long Term Disability
- Life Insurance
- RRSP (1.5% of salary-No matching is required)
Other information
- This position is non-union
- We don't accept international students for this position
- Candidates should be available to start ASAP
Reference # 2024-11-13-HRA-FT
Details of the Available Position
Casual Support Worker (Day/Night shifts)
The Support Worker (SW) assists clients with their physical, vocational, recreational, social, emotional, and daily life skill development. The SW supports clients to achieve the greatest degree of independence and quality of life as possible.
The Casual Staff will be called on duty whenever a regular employee (Full time/Part time) is not available for their shifts. This can happen because of a planned vacation leave or an unforeseen circumstance such as getting sick or any other type of emergency leaves.
Casual employees who are taking shifts with LMSCL would be considered as internal applicants whenever a vacant full time/part time position is available and therefore, prioritized to those who have not been working actively with the society.
Casual employees will be trained properly and put on a casual list based on their training and experience. They would be called on duty based on their seniority and experience or maybe assigned as an on call staff for a specific time so that they commit their hours to LMSCL and get paid based on the Social Services Collective Bargaining Agreement we have with BCGEU.
Education & Experience
- Certificate in a related human / social services Degree or Grade 12 diploma or GED with equivalent combination of education experience / training in mental health, childcare, medical or nursing
- 1 year of experience working with people with developmental disabilities in vocational & community settings are preferred but WILLING TO ACCEPT NEW GRADUATES OF RELATED DISCIPLINES.
- Demonstrates ability to successfully implement instructional and proactive training programs for clients.
- Must be able to perform lifts and transfers of 25 lbs.
- Experience in implementing positive behavior support programs in a day program environment is PREFERRED.
- Must be able to work with HIGH CHALLENGING CLIENTS.
- Must be able and willing to work all over VANCOUVER, RICHMOND and SURREY.
- WE ARE WILLING TO TRAIN. NEW COMERS WELCOME!
Requirements
- Criminal Record Clearance
- Medical Clearance
- Valid First Aid/CPR
- Food Safe
- WHMIS (we will train you)
- Non-violent Crisis Intervention Certification (we will train you)
- Demonstrates competency in English
- Basic computer literacy
- Eligible to work in Canada
Pay Grade
RATE can vary from $22.02 to $25.05 based on the day/night shift
Benefits
No benefit package is available to casual employees. However, they will receive an additional 10.6% of their wages in compensation for their vacation and stat holidays payable on every pay cheque they receive.
Employment Types - Reference # 2021-00-00
Details of the Available Position
Residence Coordinator/Case Manager - Residential Program
The Case Manager is responsible for the overall functions of the residential program to ensure that excellent practice standards are met including administrative, training, employee relations, health and safety, service delivery, case management, professional and community liaison.
Education & Experience
- University or college degree in healthcare, health management, or social services
- 2 years recent related experience including 1 year supervisory or administrative experience.
- Acceptable Criminal Record Search reports
- Fluent in English, both written and verbal communication
- Good knowledge of Microsoft office products
- First Aid, CPR and NVCI (or equivalent) Certificate,
- Valid class 5 driver’s license with no restrictions and a clear driving abstract
- We are not accepting students for this position
Requirements
Skills
- Must demonstrate experience dealing with persons with challenging behaviours related to developmental delays, Autism Spectrum Disorder and/or other mental health issues, strategy development, mediation, counseling, advocacy, community networking, and life skills management.
- Must demonstrate knowledge of different service approaches, the development of client service plans, and legislation and government regulations applicable to the program.
- Excellent communication skills, computer literacy
- Demonstrated ability to provide and receive feedback
- Strong conflict resolution and problem-solving skills
- Demonstrated ability to provide training (both individual and group)
- Demonstrated ability to build rapport quickly
- Management, organizational and time management skills
- Demonstrated ability to creatively solve problems
- Demonstrated ability to work independently and as a part of a cross-discipline and multi-jurisdictional team
- Demonstrated ability to handle stressful situations
Roles and Responsibilities
Client
- Oversee the development of client assessments, behaviour support plans, collaborative services, and transition and discharge plans
- Coordinate the individualized client service plan; monitor the development, implementation, evaluation of goals and outcomes with case management team.
- Train the staff team to implement client service plans and safety plans (if applicable) including sensory integration, safety, communication verbal and non-verbal, community integration, life skill and social development.
- Oversee medication policies and procedures with the Medication and Nursing Coordinator including safety, inventory, monitoring, dosage effectiveness and documentation.
- Ensure critical incident reports are accurately documented within 24 hours. Analyse reports for corrective actions, trends and training needs. Perform debriefing and training with staff as required.
- Ensure healthy meal plans based on Canada Food Guides and/or direction from dietician are implemented.
- Assist in planning for supervised family visitations.
- Transport clients to medical, dental or other necessary appointments as needed.
Staff
- Provide direct supervision to Support Workers; complete documented supervision and annual performance evaluations, performance management and progressive discipline as needed.
- Supervise staff teams to deliver effective client care while ensuring that service delivery adheres to the agency’s best practice standards, policies and procedures.
- Provide on call assistance for crisis situations and emergencies.
- In collaboration with the Occupational Health and Safety Coordinator, ensure programs meet all health, safety and transportation requirements.
- Participates in the screening and hiring of new staff for the programs under their management as required
- Provide onsite orientation and supervise job shadowing for new hires.
- Support staff with personal wellness and professional development.
- Schedule and participate in Support Worker team meetings.
- Coordinate and/or deliver required training.
Case Management
- Establish professional working relationships with funder such as MCFD & CLBC and other relevant agencies in order to facilitate appropriate case management in the best interest of the client.
- Coordinate Integrated Case Management meetings (ICMs). Work collaboratively with the client, family members, caregivers, social worker, resource social worker/quality service analyst, teachers, behavior consultant, and others involved with the client to ensure consistency and effective goal setting in providing behavioural programming and support
Community Liaison
- Establish professional working relationships with funders and other relevant agencies in order to advocate for resources and support in the best interest of the client.
- Maintain knowledge and working relationships with other community service providers.
- Ensures client success in referrals and specialized school programs.
Administration
- Facilitate access for professional monitoring visits, inspections, quality Improvement committee reviews, volunteers and contractors.
- Assist scheduler and Services Manager with staff scheduling and shift schedules.
- Assist in services Department general orientation of new employees
- Oversee data tracking and collection for program outcomes. Analyze results with Quality Assurance Manager for program improvements.
- Ensure all reports, updates, statistics, time sheets and petty cash records are reviewed and completed within deadlines.
- Submit required weekly /monthly/ quarterly reports within deadlines.
- Provide on-site support and training to Support Workers in areas of client data tracking, client file documentation and archiving, petty cash, reports, policy/procedures, technology, standards of care, house safety and maintenance.
- Approve work hours and ensure accuracy of staff timesheets in the payroll system.
- Comply with the assignments and instructions of Case Management Supervisor and Services Manager as part of the duties
Job Type
Work Remotely
- No
Job Type: Only Full-time, Contract-base
Contract length: 12 months, with possibility of annual renewal based on performance and company needs
Pay Grade
Starting salary: $31.00 per hour during probation which is 6 month and $33.00 after passing the probation
Schedule
- 8-hour shift weekdays (9a-5p)
- Weekend availability (occasionally if demanded)
Benefits
- Dental care
- Extended health care
- Vision care
- RRSP, LTD
- Life Insurance
Work Location
In Lower mainland area including Vancouver, Richmond, Tri-cities, New Westminster, Delta, and Surrey (may require daily traveling between the mentioned cities)
THIS IS A NON-UNION POSITION
Reference # 2024-03-28
Details of the Available Position
After-Hours Coordinator - Part Time
The part time After-Hours Coordinator is responsible for overseeing operations of residential programs, during weekend's night shifts.
Education & Experience
- University or college degree in healthcare, health management, or social services (Bachelor's or Masters)
- Acceptable Criminal Record Search reports
- Fluent in English, both written and verbal communication
- First Aid/CPR Level C or higher, and NCI/Mandt (or equivalent) Certificate
- Valid class 5 driver’s license with no restrictions and a clear driving abstract
Requirements
Skills
- Must demonstrate experience and knowledge of challenges of dealing with persons with developmental delays, autism spectrum disorder and/or other mental health issues.
- A demonstrated ability in providing emergency interventions and crisis management support.
- Must demonstrate knowledge of LMSCL policy and procedures.
- Excellent communication skills and ability to develop rapport.
- Strong conflict resolution and problem-solving skills Demonstrated ability to provide feedback and debriefing support.
- Management, organizational and time management skills.
- Demonstrated ability to work independently and as a part of a team
- Demonstrated ability to respond under pressure and to handle stressful situations
Roles and Responsibilities
Client
- Assists in planning supervised family visitations during weekends.
- Transports clients to medical, dental, or other necessary appointments as needed.
Management and Staff
- Establishes working relationships with the Management Team, Case Managers and Support Workers to facilitate after-hours evening and weekend support to all residential programs.
- Receive updates from Case Managers before the start of a shift on the status of the program and clients and any specific tasks to follow or coordinate during the shift.
- Supervises Support Workers on managing a crisis or emergency including facilitating hospitalization and police involvement.
- Prepare a report to update Case Managers at the end of the shift on any concerns or issues requiring follow up.
- Reviews and edits Critical Incident reports that happened in the shift.
- Provides after hours response and support, either by phone or in person assistance if needed.
- Provides staff debriefing of stressful and/or crisis situations.
- Performs random phone checks of programs during the night and attends in persons if there are concerns.
- Complies with other assignments and directions by the Case Management Supervisor and Services Manager.
Administration
- Assist scheduler and Services Manager with staff scheduling and shift schedules.
- Assist in services Department general orientation of new employees
- Oversee data tracking and collection for program outcomes. Analyze results with Quality Assurance Manager for program improvements.
- Ensure all reports, updates, statistics, time sheets and petty cash records are reviewed and completed within deadlines.
- Submit required weekly /monthly/ quarterly reports within deadlines.
- Provide on-site support and training to Support Workers in areas of client data tracking, client file documentation and archiving, petty cash, reports, policy/procedures, technology, standards of care, house safety and maintenance.
- Approve work hours and ensure accuracy of staff timesheets in the payroll system.
- Comply with the assignments and instructions of Case Management Supervisor and Services Manager as part of the duties
Job Type
Work Remotely
- No
Job Type: Only Part-Time, Contract-base
Contract length: 12 months, with possibility of renewal on an annual basis (long-term) based on performance and company needs
Pay Grade
Starting salary: $32 per hour during probation which is 6 month and $34 after successfully passing the probation
Schedule
- Saturday and Sunday (8AM-8PM) (12h shifts)
- Between 6-8 hours, once a month, one session, Case Management Meeting / Training (day time- regular business hours- Shall participate)
Benefits
Part-Time - not eligible
Work Location
Head office is in Vancouver but the position requires daily travelling in Lower mainland area including Vancouver, Richmond, Tri-cities, New Westminster, Delta, and Surrey for monitoring and other purposes. Vehicle will be provided by the company.
Expected Start Date
As soon as possible